Received Registration ‘Error: Anti-spam field was filled in’?
The Login/Registration 'Error: Anti-spam field was filled' in is caused by making use of Autofill when filling out forms.
How does bidding work for an item with a reserve price?
When you bid on an auction item with a reserve price, if your maximum bid meets the reserve, it will automatically increase to meet that price. Example: An Auction item with a starting bid of R100.00 and a reserve of R1000.00. Bidder A bids R150.00 The current bid increases to R150.00 but the reserve
What is a reserve price?
A reserve price is a price a donator can set when they donate an auction item. It's the minimum price they're willing to accept for an item. If the bidding doesn't reach this price, they aren't obligated to sell the item. Sellers might use a reserve price because it allows them to set a
How to pay for items you have won or bought?
Have you won or bought an item? You will receive confirmation of this when the auction closes followed by the Charity or Causes Banking details. All payments are to be made within 48 hours of the auction closing.
Do you have a question about an Auction item?
Click the Question link on the left of the listing.
What is policy regarding Delivery or Collection Of Auction items?
Auction Items bought on MyBid are for pick up or collection only. You may approach the donators to confirm the possibility of having the item/s collected by your own courier services.
How do I contact Customer Service?
If you're looking for more help or have a question regarding the MyBid Auction System, please contact us.
What are the Bidding Terms?
Your bids affect how other users bid for an item and the item's final selling price. We carefully investigate all bid retractions to determine whether they are appropriate and conform to the rules for buyers. Abuse of bid retractions can result in the suspension of your account. Bidding is meant to be fun, but
What is Incremental bidding?
It is advisable that users bid their maximum amount that they're willing to pay for an item, and let the system incrementally increase their bid, as necessary. As the listing proceeds, the system will compare your bid to those of other bidders. When you have been outbid, the system will automatically bid on your
What is the current system Auction Time?
Time: When monitoring auction end times, use the individual auction countdown timers.